Questions, answered.

If yours isn't here, email info@dealerexport.ie — a real person will reply.

Getting started

Do I need to download anything?+

No. Dealerexport runs in your web browser — Chrome, Safari, Edge, Firefox, all fine. Works the same on your phone, tablet or laptop.

How long does setup take?+

About 90 seconds. Sign up with email and password, type your forecourt name, and you're in. The first vehicle takes another minute. Total: under 5 minutes from "first heard of you" to "first car listed".

Do I need a credit card to start?+

No. The Free tier (5 vehicles) needs no card. We only ask when you upgrade to a paid plan.

Can I import my existing stock?+

Yes — drop a CSV (Standard plan and above). We give you a template; fill it in and import 80 cars in one go. Photos can be added per-vehicle once they're imported.

Channels & marketplaces

Which marketplaces do you sync to?+

Carzone, CarsIreland, DoneDeal, and your own website (via the embed widget). UK and EU channels are paused until our Irish pilot is settled.

Do I still pay Carzone/CarsIreland/DoneDeal separately?+

Yes. We don't resell or mark up channel fees. You pay them what you'd normally pay; we just save you the time of typing the listing into their site.

What if I don't have a Carzone account?+

You can use Dealerexport without it — list to whichever channels you have, plus your own website via our embed widget. When you're ready, signing up to Carzone takes a few minutes and we connect automatically.

How fast does a listing go live?+

Your embed widget is instant. Carzone, CarsIreland and DoneDeal push within 5–15 minutes via their feeds.

Pricing & plans

How much is it?+

Free for 5 cars, €19/mo for 30, €49/mo for 80, €99/mo for unlimited. All plans include every feature except where the comparison table on the Pricing page says otherwise.

Can I cancel anytime?+

Yes. From the Billing page in your dashboard. No phone call, no exit fee, no salesperson. Your access continues to the end of the period you've already paid for.

What's the catch?+

No catch. We're cheap because we're focused — we don't do accounting, CRM, or service scheduling. If those are critical for you, you need a full DMS (and you'll pay for it).

Do you offer dealer-association or volume discounts?+

Yes. If you're part of an Irish motor trade association or running 5+ forecourts, email info@dealerexport.ie and we'll set up a custom plan.

Data & security

Is my customer data safe?+

Yes. Your data is yours — we never sell or share it. Reservations and customer details are encrypted in transit and at rest, hosted in EU data centres, and only visible to your account.

Can other dealers see my stock?+

No. Other dealers cannot see your stock, prices, or customers. Each dealer's data is fully isolated.

Are you GDPR-compliant?+

Yes. We're an Irish company under Irish DPA + GDPR jurisdiction. See our Privacy Policy for the full breakdown of what data we hold and how to delete it.

What happens to my data if I cancel?+

You can export everything (vehicles + photos + reservations) as CSV/ZIP from the Settings page. After cancellation we keep your data for 30 days in case you come back, then delete it.

Support

How do I get help?+

Email info@dealerexport.ie — a real person reads every message. Starter plan and above get email support. Standard adds WhatsApp. Pro gets a dedicated account manager.

Is there a phone number?+

Not yet. We're a small team and we're honest that calls don't scale at our price point. Email is monitored 9–6 weekdays, with most replies within an hour.

Can you do an onboarding call?+

Most dealers don't need one — the product is designed to be self-explanatory. For Standard and Pro plans, we'll happily jump on a 20-minute video call to walk you through it.

Try it free →